Hello
I'm Jhanine
VIRTUAL ASSISTANT
Welcome to my
Portofolio
IT'S NICE TO MEET YOU. I'D LOVE TO HELP YOU SCALE UP YOUR BUSINESS BY PROVIDING YOU WITH QUALITY RELIABLE SERVICES CONSISTENTLY.
I CONSIDER MYSELF TO BE A HARDWORKING, VERY ATTENTIVE TO DETAILS, PRETTY GOOD TO WORK WITH. I BET YOU AND I WILL GET ALONG JUST FINE. KEEP SCROLLING TO READ MORE....
About me
I’ve had more than four years of experience as a Customer Service Representative. During my time there, I was able to meet all of the quality scores for daily, weekly, and monthly reports, and was awarded best sales agent after just four months being with the company. I learned to hone my multi-tasking and time-management skills, value patience, and above all, being a team player. I worked in a Telecommunication company as a Technical Support Representative whose responsible for resolving technical issues. I have experience as a Sales Associate for helping customers find their perfect solution and get the most out of whatever what's available for them. I was able to maintain my critical skill when learning about and solving customer needs and problems. Provided assistance to company customers via email.
Over the years, I have acquired relevant skills and experience, which I shall bring to your organization.
Skill Sets
Organization
Writing and Typing
Creativity
Technical Skills
Persuasive Selling
Computer Knowledge
Speed and Efficiency
Photo & Video Editing
Familiarity with Social Media Platforms
Strong management skills and the ability to multitask
Excellent written and verbal communication skills
Certificates





Sample Works







CUSTOMER SERVICE | EMAIL SAMPLE
Hi Mike,
Thank you for reaching out. We’re so sorry to hear you’re not happy with your session, but we also fully respect your decision.
We’ve processed your refund request, and you should expect to see the amount appear in your bank account in the next couple of business days.
Once more, I'm sorry to hear you're having trouble with our platform. I've addressed this issue with our Technical Support Team. They'll be reaching out soon. Let me know if I can help you with anything else in the meantime.
Thank you for your feedback, as this will help us improve our service.
Best regards,
Jhanine
INVITATION EMAIL AND FLYER

Hi,
You’re invited to attend a Free Online Workshop on August 21, 2023, at 1 p.m. Places are limited, so if you’re interested please reply to this email with your responses to these tasks as soon as you can and sign up for this number +1-302-858-2882.
The training will take place online. An email with joining details (zoom link and password) will be sent nearer the time.
This course is optional but offers an opportunity to learn from experts and start a new career. I do hope you can join us.
We're super excited to meet you and see how you would bring your unique skills to our team!
Warm regards,
Jhanine


CONTENT CREATION




FACEBOOK POST:
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Services I offer

SOCIAL MEDIA MANAGEMENT
EMAIL AND CALENDAR MANAGEMENT
FILE MANAGEMENT
APPOINTMENT SETTING
COLD CALLING
TELEMARKETING
MARKETING
DATA ENTRY
CUSTOMER SUPPORT (INBOUND AND OUTBOUND CALLS)
BOOKKEEPING
Tools and Platforms
I can use:
Google Workspace
Microsoft Office
Calendly
Zoom
Canva
Slack
Social Media Platforms
Microsoft Team
Microsoft Outlook
CRM Software
YOUTUBE
Skype
GHL
ADOBE PHOTOSHOP EXPRESS
Loom
Filmora
Trello
Wordpress
Grammarly
Vllo
Convertkit
Monday.com
Mailchimp
META BUSINESS SUITE
Adobe connect
CHATGPT
+639514017394
Thank You
San Mateo, Rizal, Philippines
For visiting my portofolio

jhaninealegre81@gmail.com